Open rack server positioned beneath a precision maintenance tool in a data centerSLA & Support
Dedicated Server Remote Hands Checklist: What to Confirm Before an Incident
060
Use this remote hands checklist to verify task scope, response stages, authorization, evidence, escalation, and pricing before a server incident.
Dedicated Servers
What Does Managed Dedicated Server Support Include?
067
A managed dedicated server should reduce the operational work required from your team, but the word “managed” does not define a standard service.
SLA & Support
Dedicated Server SLA Explained: Uptime, Response Times, and Support
049
A dedicated server can have the right CPU, enough memory, and a fast network connection—and still be a poor fit if nobody knows what happens during an outage.
Dedicated Servers
Managed vs Unmanaged Dedicated Servers: Which Should You Rent?
231
The difference between a managed and unmanaged dedicated server is not the hardware. It is the division of operational responsibility after the server